PureCloud System Status

Current Status
Normal Operations
Degraded Operations
Partial Outage
Outage
Service
Americas
Australia
Japan
EMEA
Germany
Analytics Reporting and Latency: Americas Region
Incident Report for PureCloud by Genesys
Resolved
This incident has been resolved.
Posted 15 days ago. Sep 05, 2019 - 16:42 EDT
Update
Fix actions have been implemented and recovery is in progress. Next update 6pm EDT or sooner as information becomes available.
Posted 15 days ago. Sep 05, 2019 - 16:22 EDT
Update
The teams are still working on fix actions. Next update 6pm EDT or sooner as information becomes available.
Posted 15 days ago. Sep 05, 2019 - 15:59 EDT
Update
We are continuing to work on a fix for this issue.
Posted 15 days ago. Sep 05, 2019 - 14:22 EDT
Identified
PureCloud users in the America's region may be experiencing latent conditions with reporting and analytics data. The development teams are currently engaged. Next update 4 pm EDT.
Posted 15 days ago. Sep 05, 2019 - 14:21 EDT
This incident affected: Reporting (Americas).