Health checks have returned to normal. Calls are completing successfully for both inbound and outbound. Monitoring for stability.
Posted Oct 11, 2019 - 16:55 EDT
The development teams have applied mitigation steps and are currently reviewing additional fix actions that may be needed. Next update 5pm EDT or as information becomes available.
Posted Oct 11, 2019 - 16:27 EDT
Some users may be experiencing intermittent failures with inbound and outbound calls at this time. The development teams are currently engaged for review. Fix actions are being deployed. Next status 4:30 pm EDT or sooner as information becomes available.
Posted Oct 11, 2019 - 16:00 EDT
This incident affected: Inbound Calls (Americas (US East)) and Outbound Calls (Americas (US East)).