Genesys Cloud System Status

Normal Operations
Degraded Operations
Partial Outage
Outage
Under Maintenance
PureCloud Incident: US
Incident Report for Genesys Cloud
Resolved
The issue has been resolved. Customers requesting root cause analysis should open a case where it will be attached.
Posted Jun 09, 2018 - 03:22 EDT
Update
Services are beginning to recover at this time.
Posted Jun 09, 2018 - 03:18 EDT
Update
The development teams are launching new instances at this time. Next update 3:30 am EDT.
Posted Jun 09, 2018 - 03:12 EDT
Identified
PureCloud users in the US may currently be experiencing issues with the application. Users may be receiving maintenance mode notifications at this time. The development teams are engaged for review.
Posted Jun 09, 2018 - 02:44 EDT
This incident affected: Platform (Americas (US East)).