Genesys Cloud System Status

Current Status
Normal Operations
Degraded Operations
Partial Outage
Outage
Service
Americas
(US East)
Americas
(US West)
Americas
(Canada)
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(Sydney)
Asia Pacific
(Tokyo)
Asia Pacific
(Seoul)
EMEA
(Dublin)
EMEA
(Frankfurt)
EMEA
(London)
Genesys Cloud Voice: Inbound Toll Free Failures Americas (US East)
Incident Report for Genesys Cloud
Resolved
Service has restored for Genesys Cloud Voice users that were impacted by inbound toll free call failures in the Americas Region (US East) as of 6:35 am EDT. Outbound, DID, and BYOC were unaffected during the incident.
Posted Jun 10, 2020 - 04:00 EDT