Genesys Cloud System Status

Current Status
Normal Operations
Degraded Operations
Partial Outage
Outage
Service
Americas
(US East)
Americas
(US West)
Americas
(Canada)
Asia Pacific
(Sydney)
Asia Pacific
(Tokyo)
Asia Pacific
(Seoul)
EMEA
(Dublin)
EMEA
(Frankfurt)
EMEA
(London)
Genesys Cloud Maintenance: Americas (US East)
Scheduled Maintenance Report for PureCloud by Genesys
Completed
The scheduled maintenance has been completed.
Posted May 03, 2020 - 05:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 03, 2020 - 02:00 EDT
Scheduled
Genesys Cloud will be performing maintenance Sunday morning, 2am-5am EDT. The team will be expanding availability zone coverage for a core service. The activity is expected to be non-impacting for users.
Posted Apr 27, 2020 - 10:15 EDT
This scheduled maintenance affected: Platform (Americas (US East)).