Genesys Cloud System Status

Normal Operations
Degraded Operations
Partial Outage
Outage
Under Maintenance
PureCloud US: AWS Maintenance
Scheduled Maintenance Report for Genesys Cloud
Completed
The scheduled maintenance has been completed.
Posted Jun 24, 2018 - 05:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 24, 2018 - 02:00 EDT
Scheduled
AWS will be performing maintenance on June 24th in the US region from 2am-5am EDT time. AWS is changing their base AMI's for ElastiCache services to provide security updates. The maintenance is expected to have little to no impact on PureCloud services however there may be some intermittent interruption or latency while services migrate to the new AMI during the window.
Posted Jun 19, 2018 - 22:33 EDT
This scheduled maintenance affected: Platform (Americas (US East)).