PureCloud System Status

Current Status
Normal Operations
Degraded Operations
Partial Outage
Outage
Service
Americas
Australia
Japan
EMEA
Germany
Conversation Detail Record and Reporting Latency: America's Region
Incident Report for PureCloud by Genesys
Resolved
This incident has been resolved.
Posted 5 months ago. Mar 26, 2019 - 15:17 EDT
Identified
Latent conditions have been identified and remediated for conversation detail records and reporting. The services are currently in recovery and should be back to operational shortly. Next update 3:30 pm EDT.
Posted 5 months ago. Mar 26, 2019 - 14:59 EDT
This incident affected: Reporting (Americas).