Genesys Cloud System Status

Current Status
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Degraded Operations
Partial Outage
Outage
Service
Americas
(US East)
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(US West)
Americas
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PureCloud Dialer: Americas East Region
Incident Report for PureCloud by Genesys
Resolved
PureCloud customers in the Americas East region may have experienced degradation of service when using dialer functions between 12:25pm and 1:15pm EST. The issue has been resolved.
Posted Nov 12, 2019 - 13:30 EST
This incident affected: Outbound Calls (Americas (US East)).