PureCloud System Status

Current Status
Normal Operations
Degraded Operations
Partial Outage
Outage
Service
Americas
Australia
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PureCloud Supervisor View
Incident Report for PureCloud by Genesys
Resolved
A bug has been identified in the UI that may cause some users to experience supervisor views that show incorrect agent presence status visual indicators. Per row text indicators and status tally numbers at the top of the activity page remain accurate. A browser refresh of the page resolves the issue.
Posted 2 months ago. Mar 08, 2019 - 13:49 EST