Genesys Cloud System Status

Normal Operations
Degraded Operations
Partial Outage
Outage
Under Maintenance
PureCloud US International Call Issue
Incident Report for Genesys Cloud
Resolved
This incident has been resolved.
Posted Jan 16, 2019 - 11:07 EST
Monitoring
Issue has now been resolved, we will continue to monitor the situation to verify service is fully restored.
Posted Jan 16, 2019 - 10:54 EST
Identified
PureCloud Voice customers in the Americas are experiencing issues receiving international calls. The development teams are working to restore service at this time. Next update 11:00 am EST
Posted Jan 16, 2019 - 10:14 EST
This incident affected: Platform (Americas (US East)) and Outbound Calls (Americas (US East)).