Genesys Cloud will be performing maintenance to implement stability improvements Saturday, October 2nd. The maintenance will be 1 hour with up to 8 minutes of degradation for assignment services only. All other services will operate normally during this event. Work will take place from 2am-3am in each region's local timezone.
Posted Sep 27, 2021 - 21:19 EDT
This scheduled maintenance affected: ACD Routing (Americas (US East), Americas (US West), Americas (Canada), Asia Pacific (Mumbai), Asia Pacific (Sydney), Asia Pacific (Tokyo), Asia Pacific (Seoul), EMEA (Dublin), EMEA (Frankfurt), EMEA (London)).