Genesys Cloud System Status

Current Status
Normal Operations
Degraded Operations
Partial Outage
Outage
Service
Americas
(US East)
Americas
(US West)
Americas
(Canada)
Asia Pacific
(Mumbai)
Asia Pacific
(Sydney)
Asia Pacific
(Tokyo)
Asia Pacific
(Seoul)
EMEA
(Dublin)
EMEA
(Frankfurt)
EMEA
(London)
Genesys Cloud Maintenance: Global
Scheduled Maintenance Report for Genesys Cloud
Completed
The scheduled maintenance has been completed.
Posted Oct 03, 2021 - 10:32 EDT
Scheduled
Genesys Cloud will be performing maintenance to implement stability improvements Saturday, October 2nd. The maintenance will be 1 hour with up to 8 minutes of degradation for assignment services only. All other services will operate normally during this event. Work will take place from 2am-3am in each region's local timezone.
Posted Sep 27, 2021 - 21:19 EDT
This scheduled maintenance affected: ACD Routing (Americas (US East), Americas (US West), Americas (Canada), Asia Pacific (Mumbai), Asia Pacific (Sydney), Asia Pacific (Tokyo), Asia Pacific (Seoul), EMEA (Dublin), EMEA (Frankfurt), EMEA (London)).