Genesys Cloud System Status

Current Status
Normal Operations
Degraded Operations
Partial Outage
Outage
Service
Americas
(US East)
Americas
(US West)
Americas
(Canada)
Asia Pacific
(Sydney)
Asia Pacific
(Tokyo)
Asia Pacific
(Seoul)
EMEA
(Dublin)
EMEA
(Frankfurt)
EMEA
(London)
SMS/MMS Messaging: Americas (US East)
Incident Report for Genesys Cloud
Resolved
A subset of customers in the Americas (US East) region were unable to send or receive SMS/MMS messages from approximately 4:26am ET to approximately 9:25am ET. The issue has been resolved.
Posted Dec 10, 2020 - 04:26 EST