Genesys Cloud System Status

Normal Operations
Degraded Operations
Partial Outage
Outage
Under Maintenance
PureCloud: AWS Maintenance Germany
Scheduled Maintenance Report for Genesys Cloud
Completed
The scheduled maintenance has been completed.
Posted Jun 16, 2018 - 23:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 16, 2018 - 20:00 EDT
Scheduled
AWS will be performing maintenance on June 17th in the Germany region from 2am-5am Frankfurt time. AWS is changing their base AMI's for ElastiCache services to provide security updates. The maintenance is expected to have little to no impact on PureCloud services however there may be some intermittent interruption or latency while services migrate to the new AMI during the window.
Posted Jun 13, 2018 - 14:26 EDT
This scheduled maintenance affected: Platform (EMEA (Frankfurt)).