Genesys Cloud System Status

Normal Operations
Degraded Operations
Partial Outage
Outage
Under Maintenance
PureCloud Maintenance: Ireland (EMEA)
Scheduled Maintenance Report for Genesys Cloud
Completed
The scheduled maintenance has been completed.
Posted May 21, 2018 - 19:30 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 21, 2018 - 19:00 EDT
Scheduled
The PureCloud development team will be performing maintenance to migrate a core service to a new redis cluster. During the window, the application will operate as normal; however call routing may be delayed for up to 10 minutes.
Posted May 14, 2018 - 15:15 EDT
This scheduled maintenance affected: IVR (EMEA (Dublin)).