PureCloud System Status

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Reminder: Website-only web chat configuration
Scheduled Maintenance Report for PureCloud by Genesys
Completed
The scheduled maintenance has been completed.
Posted 3 days ago. Dec 12, 2018 - 04:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 3 days ago. Dec 12, 2018 - 02:00 EST
Scheduled
On Dec 4, 2018, Genesys changed the deprecation date from December 5, 2018 to December 12, 2018:

The PureCloud teams will deprecate website-only web chat configuration between 2am and 4am EST on December 12, 2018. This deprecation affects you if you use the website-only method of web chat configuration to allow customers to contact you through PureCloud ACD chat. If you do not complete the web chat deployment configuration on your website before December 12, 2018, web chat will no longer work. For more details, visit https://help.mypurecloud.com/articles/deprecation-website-only-web-chat-configuration/.
Posted 3 days ago. Dec 12, 2018 - 02:00 EST
This scheduled maintenance affected: Chat (Americas, Australia, Japan, EMEA, Germany).