Genesys Cloud System Status

Current Status
Normal Operations
Degraded Operations
Partial Outage
Outage
Service
Americas
(US East)
Americas
(US West)
Americas
(Canada)
Asia Pacific
(Sydney)
Asia Pacific
(Tokyo)
Asia Pacific
(Seoul)
EMEA
(Dublin)
EMEA
(Frankfurt)
EMEA
(London)
PureCloud Voice Maintenance: America's Region (US East)
Scheduled Maintenance Report for Genesys Cloud
Completed
The scheduled maintenance has been completed.
Posted Dec 12, 2019 - 23:30 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 12, 2019 - 23:01 EST
Scheduled
PureCloud Voice will be undergoing maintenance with a 3rd party carrier tonight at 11pm EST for a trunk migration. The numbers in question are DID's and represent less than 2% of numbers. No user impact is expected. The maintenance window will be 30 minutes.
Posted Dec 12, 2019 - 16:44 EST
This scheduled maintenance affected: Outbound Calls (Americas (US East)).