Genesys Cloud System Status

Normal Operations
Degraded Operations
Partial Outage
Outage
Under Maintenance
PureCloud Metric and Detail Records: Americas
Incident Report for Genesys Cloud
Resolved
PureCloud customers in the Americas region may have experienced delays with metrics and detail records from approximately 11:12 am-12:27 EST. The issue has been resolved.
Posted Jan 02, 2019 - 13:01 EST
This incident affected: Reporting (Americas (US East)).