Recovery continues for real-time data processing. Next update 4:30AM EDT.
Posted 3 months ago. Mar 22, 2019 - 02:52 EDT
The recovery process has been completed for historical data. Real-time data processing is still underway. Next update 1 hour.
Posted 3 months ago. Mar 22, 2019 - 02:01 EDT
Users can expect data to restore periodically throughout recovery until all processing has been completed. Next update 2AM EDT.
Posted 3 months ago. Mar 21, 2019 - 23:57 EDT
The development team has implemented fix actions to resolve issues on the cluster. Queries are expected to return to normal after all processing completes. Updates to follow.
Posted 3 months ago. Mar 21, 2019 - 23:24 EDT
All conversation detail records and user status detail records are currently unavailable and real-time detail record data is experiencing delays. The development teams are engaged at this time for triage and remediation. Updates to follow.