Genesys Cloud System Status

Normal Operations
Degraded Operations
Partial Outage
Outage
Under Maintenance
Real Time Queue Activity Views: Americas (US East)
Incident Report for Genesys Cloud
Resolved
This incident has been resolved.
Posted Sep 23, 2021 - 17:30 EDT
Identified
Reports of latency with queue activity views have been raised by some customers. Teams are engaged for triage and mitigation. Next update 5:30pm ET.
Posted Sep 23, 2021 - 17:07 EDT
This incident affected: Reporting (Americas (US East)).