Welcome to PureCloud System Status

Current Status
Normal Operations
Degraded Operations
Partial Outage
Outage
Region
Collaborate
Communicate
Engage
Platform Services
Resource Center
PureCloud Voice
All Systems Operational
Americas Operational
Communicate Operational
Collaborate Operational
Engage Operational
Platform Operational
Resource Center Operational
PureCloud Voice Operational
Australia Operational
Communicate Operational
Collaborate Operational
Engage Operational
Platform Operational
Resource Center Operational
Japan Operational
Communicate Operational
Collaborate Operational
Engage Operational
Platform Operational
Resource Center Operational
EMEA Operational
Communicate Operational
Collaborate Operational
Engage Operational
Platform Operational
Resource Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 26, 2017

No incidents reported today.

Feb 25, 2017

No incidents reported.

Feb 24, 2017
Resolved - Resolved 2/23/17 at 3:25 PM EDT.
Feb 24, 08:58 EST
Update - Amazon Web Services has resolved their previously reported issue of errors with EBS volumes as of 3: 25 PM EDT.
Feb 23, 15:30 EST
Monitoring - The development teams are monitoring all services for stability at this time. Services are operational.
Feb 23, 15:00 EST
Identified - Dialer service within the PureCloud application continues to experience degradation of service. Investigation is in progress. Updates to follow.
Feb 23, 14:50 EST
Monitoring - PureCloud health checks are now passing. The development teams will monitor for stability.
Feb 23, 14:42 EST
Identified - Some PureCloud users are experiencing call disconnect issues and errors in the performance tab of the application. Amazon Web Services has also reported degraded performance in the US East availability zone as it relates to EBS volumes. Although the issues do not appear to be related, our development teams are reviewing at this time. Updates to follow.
Feb 23, 14:15 EST
Feb 22, 2017

No incidents reported.

Feb 21, 2017
Resolved - The issue has been resolved.
Feb 21, 09:43 EST
Identified - PureCloud users in the US are experiencing login issues at this time. The development teams have been engaged and are providing remediation steps. Updates to follow.
Feb 21, 09:28 EST
Feb 20, 2017

No incidents reported.

Feb 19, 2017

No incidents reported.

Feb 18, 2017

No incidents reported.

Feb 17, 2017

No incidents reported.

Feb 16, 2017

No incidents reported.

Feb 15, 2017

No incidents reported.

Feb 14, 2017

No incidents reported.

Feb 13, 2017

No incidents reported.

Feb 12, 2017

No incidents reported.